✨ SHIPPING INFO ✨
HOW LONG DOES SHIPPING TAKE?
Because every order is handmade and personalized just for you, processing times vary depending on the item.
Our current processing time will always be listed on each product page. Once your order has been created, you'll receive a shipping confirmation email with tracking information so you can follow your package every step of the way.
If you need your order by a specific date, please contact us before placing your order, and we'll do our best to accommodate your request whenever possible.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes! We proudly ship both within the United States and internationally so customers around the world can enjoy a little Magic Made Fun.
Shipping rates and delivery times vary depending on your location and will be calculated at checkout.
Please note that international customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country. These fees are not included in your order total and are determined by your local customs office.
If you have any questions about shipping to your country, feel free to reach out before placing your order, we're always happy to help! ✨
HOW CAN I TRACK MY ORDER?
As soon as your order ships, you'll receive an email with your tracking number.
Simply click the tracking link in your email to see the latest shipping updates.
If you can't find your tracking email, feel free to contact us, we're always happy to help!
WHAT ARE YOUR SHIPPING RATES?
Shipping costs are automatically calculated at checkout based on the size, weight, and destination of your order.
✨ We also offer FREE shipping on orders of $75 or more!
✨ RETURN INFO ✨
DO YOU OFFER REFUNDS OR RETURNS?
Because each Magic Made Fun item is custom-made just for you, we are unable to offer refunds or accept returns for personalized or custom orders due to a change of mind, incorrect information provided at checkout, or other non-quality-related reasons.
If your order arrives damaged, defective, or there is an issue with your order, please don't worry, we're here to help! Simply contact us within 48 hours of delivery at magicmadefunshop@gmail.com with your order number and clear photos of the item and packaging. We'll review your request and work with you to find the best solution.
WHO PAYS FOR RETURN SHIPPING?
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we made an error with your order.
WHAT IF MY ITEM ARRIVES DAMAGED?
Oh no! We're so sorry.
If your order arrives damaged, please contact us within 48 hours of delivery and include:
📸 Photos of the damaged item
📦 Photos of the packaging
📝 Your order number
We'll review everything and work with you to make it right as quickly as possible.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Once your return is received, please allow 3–5 business days for us to inspect and process it. If your return is approved, your refund will be issued according to our refund policy.
✨ GENERAL INFO ✨
HOW CAN I CONTACT CUSTOMER SUPPORT?
We're always happy to help!
You can reach us by:
📧 Email at: MAGICMADEFUNSHOP@GMAIL.COM
💬 Contact Form
📱 Instagram DM (@magicmadefun)
We'll do our best to respond within 1–2 business days.
DO YOU OFFER GIFT CARDS?
Yes!
Our digital gift cards are the perfect way to let someone choose exactly what they love.
Gift cards are delivered by email and they don't expire.
CAN I UPDATE OR CANCEL MY ORDER?
Because many of our products are personalized and handmade, we begin working on orders quickly.
If you need to make changes or cancel your order, please contact us as soon as possible.
We'll do our best to help, but once production has started, changes or cancellations may no longer be possible.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major payment methods offered through Shopify, including:
• Visa
• Mastercard
• American Express
• Discover
• Shop Pay
• Apple Pay
• Google Pay
• PayPal (if enabled)
Still have questions? Feel free to reach out to us!